MRC Education Store

Master the art of payments orchestration with the Merchant Risk Council's exclusive Payments Orchestration Bundle. This comprehensive learning package is designed for professionals who want to optimize their payment processes, reduce friction, and stay ahead in the competitive payments landscape. Whether you’re new to payments orchestration or looking to refine your skills, this bundle provides essential knowledge and advanced tactics to take your expertise to the next level. What's Included? This bundle includes three on-demand courses, totaling 5.2 CPEs. Each course focuses on a critical aspect of payments orchestration. 1. Intro to Payments Orchestration Understand the fundamentals of payments orchestration, including the key components, benefits, and strategies that make an efficient and effective payments system. This course lays the groundwork for your journey into payments optimization. 2. Payments Orchestration: Smart Routing and Advanced Vaulting  Delve into advanced techniques for smart routing and vaulting. Learn how to intelligently route transactions to maximize success rates, and discover vaulting strategies that enhance security and compliance, ensuring a seamless payment experience for your customers. 3. Advanced Tactics for Transaction Optimization Explore cutting-edge tactics designed to optimize your transactions. This course covers the latest industry trends and strategies to reduce payment friction and increase approval rates, providing you with the tools to drive success in your payment processes. Program Details: Please view each course description for full program details. Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 5.2 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Read more

The Fraud Prevention Professional Certificate is designed to provide you with knowledge and skills in metric tracking, signal evaluation, fraud modeling, and abuse mitigation, while also learning how to integrate data sources into modern fraud programs. You'll also gain an comprehensive understanding of fraud and the rapidly evolving threats from synthetic identities, refund abuse, AI driven attacks and bot-based fraud.    Program Prerequisites        -   Payment Essentials       -   Fraud Essentials   Program Requirements You must complete the following required courses included in the certificate:        -   Fraud in the Customer Journey        -   Fraud Key Performance Indicators (KPIs)        -   Preventing and Fighting Common Chargebacks for Merchants        -   Refund Fraud and Abuse        -   AI Fraud Attacks        -   Machine Learning for Fraud Prevention         -   Mobile Data Uses for Fraud Prevention        -   Geolocation Technology in the Fight Against Fraud        -   Bot Mitigation Strategies   Course Credits 6.8     CPEs (prerequisites) 16.1   CPEs (required)   Access The program must be completed within one year of purchase.   What You’ll Learn        1)   Identify fraud risks at key touchpoints across the customer journey        2)   Understand key fraud KPIs and how they inform strategy and performance        3)   Detect and respond to refund abuse, bot attacks, and common chargeback fraud        4)   Use mobile, device, and geolocation signals to verify users and spot anomalies        5)   Explore how machine learning and AI are used for both fraud attacks and defenses        6)   Mitigate risk while preserving conversion and customer experience        7)   Apply modern fraud mitigation frameworks that scale with business needs   Refunds and Cancellations Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Read more

The Payments Professional Certificate is designed to provide individuals with a comprehensive understanding of the modern payments ecosystem from foundational infrastructure and routing strategies to advanced fraud defenses and regulatory compliance. This program equips you with the technical and strategic insights needed to thrive in today’s complex payments landscape.   Program Prerequisites        -   Payment Essentials       -   Fraud Essentials   Program Requirements You must complete the following required courses included in the certificate:        -   Introduction to Payments Orchestration        -   Payments Orchestration and Optimization        -   Advanced Tactics for Transaction Optimization         -   Enhanced BIN for Payment Professionals        -   Payment Key Performance Indicators        -   Tokenization Essentials        -   Pay by Bank        -   EMV 3-D Secure Authentication         -   Payment Security and Compliance   Course Credits 14.2 CPEs   Access The program must be completed within one year of purchase.   What You’ll Learn        1)   Understand how payments orchestration streamlines processing and improves performance        2)   Identify smart routing and vaulting techniques to reduce costs and increase approval rates        3)   Track and improve payment KPIs such as conversion, fraud rate, and interchange impact        4)   Use enhanced BIN data to drive strategic decisions in routing, compliance, and optimization        5)   Implement tokenization and 3-D Secure authentication to balance fraud prevention and user experience        6)   Evaluate Pay by Bank and other open banking methods for lower-cost, low-risk payments        7)   Navigate the key requirements of PCI-DSS, SCA, and evolving global data regulations   Refunds and Cancellations Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Read more

The Chargeback Professional Certificate is designed to provide individuals with a comprehensive understanding of the chargeback ecosystem, from dispute prevention and representment to fraud mitigation and metric tracking. This program equips you with the skills and knowledge needed to lead chargeback operations, reduce losses, and navigate evolving card network rules and cardholder behavior.   Program Prerequisites        -   Payment Essentials       -   Fraud Essentials Program Requirements You must complete the following required courses included in the certificate:        -   Payment Essentials        -   Fraud Essentials        -   Chargeback Essentials        -   Chargeback Metrics and Management        -   Preventing and Fighting Common Chargebacks for Merchants        -   First-Party Misuse Essentials        -   Visa Compelling Evidence 3.0   Course Credits 6.8 CPEs (prerequisites) 13.7 CPEs (required)   Access The program must be completed within one year of purchase.   What You’ll Learn        1)   Define and classify chargebacks, first-party misuse, and friendly fraud        2)   Identify common causes of chargebacks and explore merchant prevention strategies        3)   Measure and analyze KPIs such as chargeback ratio, win rate, and dispute volumes        4)   Understand the requirements of Visa’s Compelling Evidence 3.0 framework        5)   Build effective representment packages using transaction and behavioral evidence        6)   Apply best practices to reduce fraud losses and operational burden across the chargeback lifecycle   Refunds and Cancellations Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Read more

Welcome to the CPFPP Guided Prep Program! Congratulations on taking the first step toward becoming a Certified Payments and Fraud Prevention Professional! You’re about to embark on an exciting and empowering journey that will not only enhance your expertise but also help you achieve your career goals in the ever-evolving world of eCommerce.   Our CPFPP Guided Prep Program is designed to equip you with the knowledge and confidence you need to succeed on your certification exam. You'll be supported every step of the way through structured eLearning, expert guidance, and interactive materials.   You will also have access to an catalog of courses that will help you prepare for the certification exam. Access to the course catalog will be enabled within 24 hours of enrolling in the program.   If you ever need additional assistance, please don't hesitate to contact our team at education@merchantriskcouncil.org.   We’re thrilled you're on this path and look forward to supporting your success.   Start by visiting the Program Resources Section and downloading the CPFPP Candidate Handbook to use as a reference along your way. Read more

The Payment KPIs course provides a comprehensive guide to understanding and optimizing key performance indicators that drive payment success. Payment KPIs enable businesses to measure system performance, identify areas for improvement, and align payment strategies with broader business goals. This course explores fundamental and advanced KPIs across transaction success, authorization rates, operational efficiency, financial metrics, and customer experience. Participants will gain insights into techniques for improving payment performance through enhanced process optimization, collaboration with payment partners, and data-driven decision-making. Real-time monitoring, predictive analytics, and AI-powered insights are emphasized to help businesses stay competitive in an evolving landscape of emerging technologies, evolving consumer expectations, and regulatory requirements. Learners will also explore strategies for staying ahead of future trends, including real-time payments, open banking, and cryptocurrency integration. Who Should Enroll? Payment Professionals aiming to optimize payment processes and maximize transaction success. eCommerce Managers seeking to enhance payment experiences and boost conversion rates. Fraud Prevention Specialists focused on improving fraud-related KPIs and reducing false declines. Financial Analysts interested in balancing payment costs with revenue growth for sustainable business performance. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.6 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 9/30/2025 Read more