MRC Education Store

MRC education courses are created by industry experts, peer reviewed, and NASBA accredited. Apply payments, fraud prevention, and chargeback training toward industry certifications such as the CFE and the MRC's CPFPP.

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The EMV® 3D Secure (3DS) Authentication course is a self-paced, intermediate program covering an in-depth exploration of EMV® 3DS, a cutting-edge protocol designed to enhance security for online card-not-present (CNP) transactions. This comprehensive course delves into the intricacies of EMV 3D Secure (3DS) Authentication. Participants will delve into the fundamentals of EMV 3DS, understand its evolution, and examine the process flow that makes it an essential tool for modern e-commerce. The course is meticulously structured to cover key aspects of EMV 3DS, including device data collection, different types of authentication methods, and the global regulatory landscape influencing its implementation. Who Should Enroll? Payment security professionals who are involved in securing online transaction environments, including cybersecurity experts and payment gateway developers. eCommerce professionals managing online retail platforms who need to understand how EMV 3DS can optimize customer experience and reduce fraud. Cybersecurity experts responsible for protecting online transaction environments. Compliance officers ensuring adherence to international and regional payment security standards. IT and Network Security Specialists responsible for implementing and maintaining secure online transaction systems. This course may also benefit financial and payment security personnel and digital payment innovators.   Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.0 Advanced Preparation and/or Pre-requisites: None Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 1/16/2024 Read More

The Payment Security and Compliance course is a self-paced, intermediate program covering essential aspects of payment security, regulatory frameworks, and compliance strategies in the digital age.  This course is structured to cover a wide range of crucial topics, from identifying key stakeholders in the payment security landscape to understanding intricate regulatory requirements such as GDPR and CCPA. Participants will gain insights into the technicalities of card issuing, the mechanics of EMV chip processing, and the sophisticated realm of tokenization. The course also focuses on the nuances of Strong Customer Authentication (SCA), discussing its impact, benefits, challenges, and implementation strategies. Who Should Enroll?  eCommerce professionals seeking to understand the nuances of online transaction security and learn how to implement robust measures to protect customer data. Business owners and managers looking to equip themselves with the necessary knowledge to safeguard their business against data breaches and financial fraud while maintaining regulatory compliance. Compliance officers looking to enhance their knowledge of global compliance requirements, focusing on GDPR, CCPA, and PCI DSS, and learn how to effectively navigate these regulations. Risk management professionals seeking to learn about potential threats in the payment ecosystem and the strategies to mitigate these risks effectively. This course may also benefit IT security specialists, financial service providers, and legal professionals.  Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.8 Advanced Preparation and/or Pre-requisites: None Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 12/06/2023 Read More

In today's digital age, where eCommerce platforms thrive, so does the risk of online fraud. Understanding the foundations of online fraud is crucial whether you're dealing with credit card fraud, marketplace fraud, or first-party misuse (aka friendly fraud). The MRC Fraud Essentials course is a self-paced program that explores the intricacies of online fraud, its perpetrators, and the role of fraud analysts. By the end of the course, you will have a strong foundation in navigating the complex world of online fraud! Who Should Enroll? Fraud specialists starting in the fraud analysis and prevention field. Fraud analysts staying current on the latest industry standards. eCommerce professionals looking to enhance their store's security and customer trust. Payments professionals aiming to upgrade their fraud knowledge. Program Details  Program Level: Basic  Program Field of Study: Specialized Knowledge  Program Delivery Method: QAS Self Study CPE Credits: 3.6 Advanced Preparation and/or Pre-requisites: None  Pricing: USD $450 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please contact our office at 206-364-2789 or email programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org    This course was revised on 10/04/2023 Read More

Created in partnership with Visa, this self-paced course provides an in-depth understanding of the updates to compelling evidence that will change how you tackle chargebacks and first-party misuse (aka friendly fraud). Whether you’re a payments and fraud prevention pro or simply seeking solutions for countering first-party misuse, this course is for you. Who Should Enroll? Payments professionals aiming to upgrade their knowledge. Fraud prevention experts looking for the latest industry standards. eCommerce merchants plagued by chargebacks, especially those attributed to first-party misuse (friendly fraud). Acquirers and issuers looking to understand the processes of Compelling Evidence 3.0. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: The First-Party Misuse Essentials Course is recommended. Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/28/2023 Read More

Explore the intricate world of account takeovers (and earn 1.5 CPE credits!) with this online course. Our advanced Account Takeover online program, presented by Nethone, serves as your key to comprehending ATO's inner workings and its extensive repercussions. Course author and renowned cybersecurity master Mateusz Chrobok provides a thorough breakdown of the account takeover process, explores real-world use cases, and unveils emerging threats, all designed to equip you with the required skills to detect, prevent, and combat account takeover fraud. The Nethone ATO project was implemented thanks to funds obtained from European Funds under the Operational Programme Smart Growth 2014-2020. Who Should Enroll? Fraud prevention specialists working in fraud detection and prevention. Cybersecurity professionals who want to deepen their understanding of account takeover (ATO) tactics, detection, and prevention. Risk management professionals tasked with assessing and mitigating risks in digital environments. eCommerce managers who need to protect customer accounts from unauthorized access. Law enforcement personnel dealing with cybercrimes. Others who may find this course beneficial include banking and financial services employees, IT specialists and network administrators, and legal professionals specializing in cyber law. Program Details Program Level: Advanced Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.  Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/19/2023 Read More

The Fraud in the Customer Journey course is a self-paced, entry-level course covering the various types of fraud that can occur at any point in the customer journey. You will explore key concepts of fraud attacks, including the digital attack lifecycle, techniques used by fraudsters to exploit online platforms, and the methods of data theft through websites and apps. You'll learn to identify and describe these fraudulent activities and understand their negative implications for businesses. By the end of the course, you'll be equipped with effective strategies and techniques to prevent and combat online fraud, enhancing the security of your eCommerce operations. Who Should Enroll? Fraud prevention specialists needing to understand the full spectrum of fraud throughout the customer journey. Payment managers wanting to understand the fraud risks at different customer interaction points to secure transactions. Customer service representatives in eCommerce who require knowledge of fraud to assist customers effectively and securely. Online retail business owners who need to safeguard their business against fraud at all stages of the customer journey. This course may also be beneficial to digital security analysts, IT professionals, compliance and risk management officers, and marketing and sales professionals in eCommerce. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: None Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses. Please log in to your member portal or contact your account manager for the discount code.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/12/2023 Read More

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