MRC Education Store

MRC Members receive exclusive pricing when accessed through the member portal.  Created in partnership with Visa, this self-paced course provides an in-depth understanding of the updates to compelling evidence that will change how you tackle chargebacks and first-party misuse (aka friendly fraud). Whether you’re a payments and fraud prevention pro or simply seeking solutions for countering first-party misuse, this course is for you. Who Should Enroll? Payments professionals aiming to upgrade their knowledge. Fraud prevention experts looking for the latest industry standards. eCommerce merchants plagued by chargebacks, especially those attributed to first-party misuse (friendly fraud). Acquirers and issuers looking to understand the processes of Compelling Evidence 3.0. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: The First-Party Misuse Essentials Course is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/28/2023 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Explore the intricate world of account takeovers (and earn 1.5 CPE credits!) with this online course. Our advanced Account Takeover online program, presented by Nethone, serves as your key to comprehending ATO's inner workings and its extensive repercussions. Course author and renowned cybersecurity master Mateusz Chrobok provides a thorough breakdown of the account takeover process, explores real-world use cases, and unveils emerging threats, all designed to equip you with the required skills to detect, prevent, and combat account takeover fraud. The Nethone ATO project was implemented thanks to funds obtained from European Funds under the Operational Programme Smart Growth 2014-2020. Who Should Enroll? Fraud prevention specialists working in fraud detection and prevention. Cybersecurity professionals who want to deepen their understanding of account takeover (ATO) tactics, detection, and prevention. Risk management professionals tasked with assessing and mitigating risks in digital environments. eCommerce managers who need to protect customer accounts from unauthorized access. Law enforcement personnel dealing with cybercrimes. Others who may find this course beneficial include banking and financial services employees, IT specialists and network administrators, and legal professionals specializing in cyber law. Program Details Program Level: Advanced Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/19/2023 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  The Fraud in the Customer Journey course is a self-paced, entry-level course covering the various types of fraud that can occur at any point in the customer journey. You will explore key concepts of fraud attacks, including the digital attack lifecycle, techniques used by fraudsters to exploit online platforms, and the methods of data theft through websites and apps. You'll learn to identify and describe these fraudulent activities and understand their negative implications for businesses. By the end of the course, you'll be equipped with effective strategies and techniques to prevent and combat online fraud, enhancing the security of your eCommerce operations. Who Should Enroll? Fraud prevention specialists needing to understand the full spectrum of fraud throughout the customer journey. Payment managers wanting to understand the fraud risks at different customer interaction points to secure transactions. Customer service representatives in eCommerce who require knowledge of fraud to assist customers effectively and securely. Online retail business owners who need to safeguard their business against fraud at all stages of the customer journey. This course may also be beneficial to digital security analysts, IT professionals, compliance and risk management officers, and marketing and sales professionals in eCommerce. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 09/12/2023 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  The Introduction to Payments Orchestration course offers a self-paced, foundational program covering payment orchestration fundamentals. Learn to define payment orchestration, identify its key components, and understand the challenges it addresses in the eCommerce landscape. By the end, you'll be well-versed in choosing the right payments orchestration provider, managing costs effectively, and improving your platform's payment efficiency. Who Should Enroll? eCommerce payment managers seeking to enhance their understanding of payments orchestration. Fraud prevention specialists who need to understand how payments orchestration can impact fraud management eCommerce business owners and managers looking to optimize their payment systems for efficiency and cost-effectiveness. Customer experience managers looking to optimize the customer experience through streamlined and efficient payment processes. The course may also benefit financial analysts, IT and technical professionals, compliance officers, and strategic planners and consultants in online retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.0 Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 08/28/2023 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  The Open Banking Essentials course is a self-paced, introductory program covering the basics of open banking. You’ll gain an understanding of open banking, its various use cases, and the types of data access methods. Explore the key global markets for open banking and understand the distinct position of the US within this ecosystem. Additionally, you'll become familiar with essential open banking terminology and grasp the general flow of open banking payments. By the end of the course, you'll understand the benefits of open banking for both consumers and merchants. Who Should Enroll? Payment professionals seeking to understand how open banking can enhance their operations. Banking and financial services professionals who need to keep up with the latest trends in digital banking. Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem. Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking. This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.2 Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 05/31/2023 Updated:  9/4/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Step into the world of digital security with our Tokenization Essentials course, designed for those in the eCommerce industry. This self-paced, beginner-level program demystifies tokenization, a pivotal technology in secure online transactions. You'll learn the basics of tokenization, including its advantages over traditional encryption methods. The course covers both network tokens and PCI tokens and explores in-house and third-party tokenization approaches. Understand the various types of third-party token providers, the utility of different token formats, and the unique benefits of network tokenization. This course is crucial for anyone in eCommerce seeking to navigate the payment security landscape and select the most effective tokenization solution for their business. Who Should Enroll? eCommerce payment managers needing to ensure transaction security through technologies like tokenization. Data security specialists in eCommerce looking to deepen their understanding of tokenization as a security measure. Fraud prevention experts needing knowledge of advanced security measures, like tokenization. Compliance officers ensuring that eCommerce operations adhere to payment security standards and regulations.  This course may also benefit eCommerce business owners, financial analysts, customer experience managers, IT and technical professionals in online retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: Payment Essentials recommended  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 05/04/2023 Updated: 7/30/2024 Read more