MRC Education Store

Master the art of payments orchestration with the Merchant Risk Council's exclusive Payments Orchestration Bundle. This comprehensive learning package is designed for professionals who want to optimize their payment processes, reduce friction, and stay ahead in the competitive payments landscape. Whether you’re new to payments orchestration or looking to refine your skills, this bundle provides essential knowledge and advanced tactics to take your expertise to the next level. What's Included? This bundle includes three on-demand courses, totaling 5.2 CPEs. Each course focuses on a critical aspect of payments orchestration. 1. Intro to Payments Orchestration Understand the fundamentals of payments orchestration, including the key components, benefits, and strategies that make an efficient and effective payments system. This course lays the groundwork for your journey into payments optimization. 2. Payments Orchestration: Smart Routing and Advanced Vaulting  Delve into advanced techniques for smart routing and vaulting. Learn how to intelligently route transactions to maximize success rates, and discover vaulting strategies that enhance security and compliance, ensuring a seamless payment experience for your customers. 3. Advanced Tactics for Transaction Optimization Explore cutting-edge tactics designed to optimize your transactions. This course covers the latest industry trends and strategies to reduce payment friction and increase approval rates, providing you with the tools to drive success in your payment processes. Program Details: Please view each course description for full program details. Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 5.2 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Step into the future of eCommerce fraud fighting with our course on Machine Learning for Fraud Prevention. Designed for fraud and risk professionals in the digital age, this course offers a deep dive into the essentials of machine learning (ML) and its pivotal role in combating card-not-present fraud. You'll learn to define machine learning, differentiate various model types, and understand their specific applications in fraud management. Additionally, you'll learn about model scores, including the distinction between raw and calibrated scores, and how to set decision thresholds. This course shows how machine learning can be combined with rules and manual review for optimal decision-making in fraud prevention. Ideal for those looking to harness the power of machine learning in securing eCommerce platforms. Who Should Enroll? Fraud prevention professionals looking to integrate machine learning techniques into their fraud-fighting strategies. Risk management professionals seeking advanced methods to identify and mitigate potential fraud risks. Data analysts and scientists interested in applying their expertise to detect and prevent fraud through machine learning models. Financial and payment professionals seeking to improve their knowledge of advanced fraud prevention techniques. This course may also benefit eCommerce business owners and managers, IT and security professionals, and compliance officers in digital retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 2.5   Advanced Preparation and/or Pre-requisites: None  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 01/23/2023 Updated: 06/12/2024 Read more

The Product Management Lifecycle and Processes course offers a detailed guide to managing products in the highly regulated and technically complex world of payments and fraud prevention. Designed for product professionals operating in risk-sensitive environments, the course walks learners through every phase of the product lifecycle, from ideation and roadmap creation to launch, iteration, and retirement, while emphasizing the importance of security, compliance, and user experience.  Participants will gain practical insights into defining technical and business requirements, navigating stakeholder collaboration, and using agile methodologies to deliver value. The course also explores UX strategies tailored for fraud prevention and regulated markets, techniques for validating user needs, and best practices for balancing innovation with operational and legal risk.  Who Should Enroll? Product Managers working in payments, fraud prevention, fintech, or compliance-heavy industries.  Aspiring PMs looking to build their knowledge of product lifecycles, roadmaps, and requirements in high-risk environments.  Technical and Business Analysts supporting cross-functional product development efforts.  UX Designers, Compliance Officers, and Engineers involved in regulated product workflows and go-to-market strategies.  Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/ /2025 Read more

The Chargeback Essentials course provides a foundational understanding of chargebacks and equips participants with the essential knowledge to navigate the dispute process effectively. This course covers key concepts such as the types of chargebacks, the roles of different stakeholders, and the step-by-step process merchants follow when managing disputes. This course also introduces important metrics, prevention techniques, and available tools to reduce financial losses and improve chargeback outcomes. Participants will explore the structure and mechanics of chargebacks, gain practical insight into reason codes, and understand how to construct strong dispute responses. By the end of the course, participants will have a clear framework for managing chargebacks, preventing unnecessary disputes, and aligning operations with best practices in compliance, documentation, and communication. Who Should Enroll? New Payments and Fraud Team Members seeking a clear introduction to the chargeback process. eCommerce Staff and Customer Support Representatives handling transaction issues and customer disputes. Small Business Owners and Merchants looking to reduce chargeback losses and understand their rights and responsibilities. Payment Professionals building foundational knowledge to support further chargeback management strategies. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/23/2025 Read more

The Buy Now, Pay Later (BNPL) course provides a comprehensive exploration of one of the most transformative trends in modern payments. As BNPL becomes an increasingly popular financing option for consumers, it also presents new opportunities and challenges for merchants and financial professionals. This course offers a balanced view of how BNPL works, its benefits and risks, and its growing impact on commerce, technology, and regulation. Participants will gain a deep understanding of BNPL systems—from consumer onboarding and credit checks to merchant integration and chargeback processes. The course highlights best practices for checkout optimization, data analytics, and customer communication, along with long-term planning strategies in a fast-evolving regulatory environment. Learners will also explore the future of BNPL, including its expansion into new sectors, increased oversight, and innovations in technology and payment models. Who Should Enroll? eCommerce Professionals looking to enhance customer conversion and loyalty through flexible payment solutions. Merchants and Retailers considering BNPL integration to boost average order values and reduce cart abandonment. Fraud and Risk Managers aiming to understand chargebacks, data privacy, and risk exposure associated with BNPL. Financial Professionals and Strategists interested in emerging trends, compliance challenges, and market expansion. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/4/2025 Read more

The Payment KPIs course provides a comprehensive guide to understanding and optimizing key performance indicators that drive payment success. Payment KPIs enable businesses to measure system performance, identify areas for improvement, and align payment strategies with broader business goals. This course explores fundamental and advanced KPIs across transaction success, authorization rates, operational efficiency, financial metrics, and customer experience. Participants will gain insights into techniques for improving payment performance through enhanced process optimization, collaboration with payment partners, and data-driven decision-making. Real-time monitoring, predictive analytics, and AI-powered insights are emphasized to help businesses stay competitive in an evolving landscape of emerging technologies, evolving consumer expectations, and regulatory requirements. Learners will also explore strategies for staying ahead of future trends, including real-time payments, open banking, and cryptocurrency integration. Who Should Enroll? Payment Professionals aiming to optimize payment processes and maximize transaction success. eCommerce Managers seeking to enhance payment experiences and boost conversion rates. Fraud Prevention Specialists focused on improving fraud-related KPIs and reducing false declines. Financial Analysts interested in balancing payment costs with revenue growth for sustainable business performance. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.6 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 2/ /2025 Read more