MRC Education Store

Master the art of payments orchestration with the Merchant Risk Council's exclusive Payments Orchestration Bundle. This comprehensive learning package is designed for professionals who want to optimize their payment processes, reduce friction, and stay ahead in the competitive payments landscape. Whether you’re new to payments orchestration or looking to refine your skills, this bundle provides essential knowledge and advanced tactics to take your expertise to the next level. What's Included? This bundle includes three on-demand courses, totaling 5.2 CPEs. Each course focuses on a critical aspect of payments orchestration. 1. Intro to Payments Orchestration Understand the fundamentals of payments orchestration, including the key components, benefits, and strategies that make an efficient and effective payments system. This course lays the groundwork for your journey into payments optimization. 2. Payments Orchestration: Smart Routing and Advanced Vaulting  Delve into advanced techniques for smart routing and vaulting. Learn how to intelligently route transactions to maximize success rates, and discover vaulting strategies that enhance security and compliance, ensuring a seamless payment experience for your customers. 3. Advanced Tactics for Transaction Optimization Explore cutting-edge tactics designed to optimize your transactions. This course covers the latest industry trends and strategies to reduce payment friction and increase approval rates, providing you with the tools to drive success in your payment processes. Program Details: Please view each course description for full program details. Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 5.2 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Read more

MRC Members receive exclusive pricing when accessed through the member portal.  The Open Banking Essentials course is a self-paced, introductory program covering the basics of open banking. You’ll gain an understanding of open banking, its various use cases, and the types of data access methods. Explore the key global markets for open banking and understand the distinct position of the US within this ecosystem. Additionally, you'll become familiar with essential open banking terminology and grasp the general flow of open banking payments. By the end of the course, you'll understand the benefits of open banking for both consumers and merchants. Who Should Enroll? Payment professionals seeking to understand how open banking can enhance their operations. Banking and financial services professionals who need to keep up with the latest trends in digital banking. Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem. Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking. This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.2 Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 05/31/2023 Updated:  9/4/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Embark on your digital currency journey with our Cryptocurrency Essentials course, designed specifically for eCommerce payments and fraud prevention professionals. This self-paced, introductory course covers the basics of cryptocurrency, exploring its history and defining its role in digital transactions. Learn how cryptocurrency functions as a secure crypto transaction method in the eCommerce landscape. The course emphasizes understanding cryptocurrency in the context of eCommerce digital payments, offering best practices to maximize benefits while mitigating crypto risks. Ideal for those seeking to integrate and manage cryptocurrency payment methods effectively in their online business. Who Should Enroll? eCommerce payment professionals who need to understand how cryptocurrency can be integrated as a payment method. Fraud prevention specialists requiring knowledge of cryptocurrency to identify and mitigate associated risks. eCommerce business owners who are considering or currently accepting cryptocurrency as a payment option. Marketing and strategy professionals in retail looking to understand the appeal and functionality of cryptocurrency. This course may also be beneficial for financial analysts in eCommerce, IT and security professionals, customer service representatives, and compliance and regulatory officers. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.0   Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/27/2023 Updated: 06/04/2025 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Step into the future of eCommerce fraud fighting with our course on Machine Learning for Fraud Prevention. Designed for fraud and risk professionals in the digital age, this course offers a deep dive into the essentials of machine learning (ML) and its pivotal role in combating card-not-present fraud. You'll learn to define machine learning, differentiate various model types, and understand their specific applications in fraud management. Additionally, you'll learn about model scores, including the distinction between raw and calibrated scores, and how to set decision thresholds. This course shows how machine learning can be combined with rules and manual review for optimal decision-making in fraud prevention. Ideal for those looking to harness the power of machine learning in securing eCommerce platforms. Who Should Enroll? Fraud prevention professionals looking to integrate machine learning techniques into their fraud-fighting strategies. Risk management professionals seeking advanced methods to identify and mitigate potential fraud risks. Data analysts and scientists interested in applying their expertise to detect and prevent fraud through machine learning models. Financial and payment professionals seeking to improve their knowledge of advanced fraud prevention techniques. This course may also benefit eCommerce business owners and managers, IT and security professionals, and compliance officers in digital retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 2.5   Advanced Preparation and/or Pre-requisites: None  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 01/23/2023 Updated: 06/12/2024 Read more

The Product Management Lifecycle and Processes course offers a detailed guide to managing products in the highly regulated and technically complex world of payments and fraud prevention. Designed for product professionals operating in risk-sensitive environments, the course walks learners through every phase of the product lifecycle, from ideation and roadmap creation to launch, iteration, and retirement, while emphasizing the importance of security, compliance, and user experience.  Participants will gain practical insights into defining technical and business requirements, navigating stakeholder collaboration, and using agile methodologies to deliver value. The course also explores UX strategies tailored for fraud prevention and regulated markets, techniques for validating user needs, and best practices for balancing innovation with operational and legal risk.  Who Should Enroll? Product Managers working in payments, fraud prevention, fintech, or compliance-heavy industries.  Aspiring PMs looking to build their knowledge of product lifecycles, roadmaps, and requirements in high-risk environments.  Technical and Business Analysts supporting cross-functional product development efforts.  UX Designers, Compliance Officers, and Engineers involved in regulated product workflows and go-to-market strategies.  Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.5 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/ /2025 Read more

The Chargeback Essentials course provides a foundational understanding of chargebacks and equips participants with the essential knowledge to navigate the dispute process effectively. This course covers key concepts such as the types of chargebacks, the roles of different stakeholders, and the step-by-step process merchants follow when managing disputes. This course also introduces important metrics, prevention techniques, and available tools to reduce financial losses and improve chargeback outcomes. Participants will explore the structure and mechanics of chargebacks, gain practical insight into reason codes, and understand how to construct strong dispute responses. By the end of the course, participants will have a clear framework for managing chargebacks, preventing unnecessary disputes, and aligning operations with best practices in compliance, documentation, and communication. Who Should Enroll? New Payments and Fraud Team Members seeking a clear introduction to the chargeback process. eCommerce Staff and Customer Support Representatives handling transaction issues and customer disputes. Small Business Owners and Merchants looking to reduce chargeback losses and understand their rights and responsibilities. Payment Professionals building foundational knowledge to support further chargeback management strategies. Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self-Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: Payment Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/23/2025 Read more