MRC Education Store

MRC Members receive exclusive pricing when accessed through the member portal.  Step into the world of digital security with our Tokenization Essentials course, designed for those in the eCommerce industry. This self-paced, beginner-level program demystifies tokenization, a pivotal technology in secure online transactions. You'll learn the basics of tokenization, including its advantages over traditional encryption methods. The course covers both network tokens and PCI tokens and explores in-house and third-party tokenization approaches. Understand the various types of third-party token providers, the utility of different token formats, and the unique benefits of network tokenization. This course is crucial for anyone in eCommerce seeking to navigate the payment security landscape and select the most effective tokenization solution for their business. Who Should Enroll? eCommerce payment managers needing to ensure transaction security through technologies like tokenization. Data security specialists in eCommerce looking to deepen their understanding of tokenization as a security measure. Fraud prevention experts needing knowledge of advanced security measures, like tokenization. Compliance officers ensuring that eCommerce operations adhere to payment security standards and regulations.  This course may also benefit eCommerce business owners, financial analysts, customer experience managers, IT and technical professionals in online retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.4 Advanced Preparation and/or Pre-requisites: Payment Essentials recommended  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 05/04/2023 Updated: 7/30/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Embark on your digital currency journey with our Cryptocurrency Essentials course, designed specifically for eCommerce payments and fraud prevention professionals. This self-paced, introductory course covers the basics of cryptocurrency, exploring its history and defining its role in digital transactions. Learn how cryptocurrency functions as a secure crypto transaction method in the eCommerce landscape. The course emphasizes understanding cryptocurrency in the context of eCommerce digital payments, offering best practices to maximize benefits while mitigating crypto risks. Ideal for those seeking to integrate and manage cryptocurrency payment methods effectively in their online business. Who Should Enroll? eCommerce payment professionals who need to understand how cryptocurrency can be integrated as a payment method. Fraud prevention specialists requiring knowledge of cryptocurrency to identify and mitigate associated risks. eCommerce business owners who are considering or currently accepting cryptocurrency as a payment option. Marketing and strategy professionals in retail looking to understand the appeal and functionality of cryptocurrency. This course may also be beneficial for financial analysts in eCommerce, IT and security professionals, customer service representatives, and compliance and regulatory officers. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 1.0   Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/27/2023 Updated: 06/06/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Enhance your eCommerce operations with our Preventing and Fighting Common Chargebacks for Merchants course, designed for payment and fraud prevention professionals. This intermediate-level, self-paced training offers a deep dive into the world of chargebacks, a critical issue in online retail. Understand the significant impacts of chargebacks on merchants, learn about risk factors that increase chargeback rates, especially in high-risk industries, and explore effective merchant tools for prevention. The course includes a detailed exploration of types of chargebacks, strategies for deciding when to fight or accept them, and techniques for representment with compelling evidence. Key focus areas include preventing and combating fraud-related chargebacks, handling canceled recurring transactions, dealing with cancellations of merchandise/services, addressing declined authorizations, and ensuring fulfillment of merchandise/service obligations. Who Should Enroll? eCommerce payment managers who need to manage chargebacks effectively. Fraud prevention specialists requiring in-depth knowledge of chargebacks. Chargeback specialists looking for the best techniques to prevent and fight common chargebacks. Online retail business owners seeking to reduce the impact of chargebacks on their business. This course may also benefit financial analysts, customer service managers, risk and compliance officers, and eCommerce consultants.   Program Details Program Level: Intermediate Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 2.5 Advanced Preparation and/or Pre-requisites: Chargeback Essentials is recommended. For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 04/11/2023 Updated: 6/03/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  Step into the future of eCommerce fraud fighting with our course on Machine Learning for Fraud Prevention. Designed for fraud and risk professionals in the digital age, this course offers a deep dive into the essentials of machine learning (ML) and its pivotal role in combating card-not-present fraud. You'll learn to define machine learning, differentiate various model types, and understand their specific applications in fraud management. Additionally, you'll learn about model scores, including the distinction between raw and calibrated scores, and how to set decision thresholds. This course shows how machine learning can be combined with rules and manual review for optimal decision-making in fraud prevention. Ideal for those looking to harness the power of machine learning in securing eCommerce platforms. Who Should Enroll? Fraud prevention professionals looking to integrate machine learning techniques into their fraud-fighting strategies. Risk management professionals seeking advanced methods to identify and mitigate potential fraud risks. Data analysts and scientists interested in applying their expertise to detect and prevent fraud through machine learning models. Financial and payment professionals seeking to improve their knowledge of advanced fraud prevention techniques. This course may also benefit eCommerce business owners and managers, IT and security professionals, and compliance officers in digital retail. Program Details Program Level: Basic  Program Field of Study: Specialized Knowledge Program Delivery Method: QAS Self Study CPE Credits: 2.5   Advanced Preparation and/or Pre-requisites: None  For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 01/23/2023 Updated: 06/12/2024 Read more

MRC Members receive exclusive pricing when accessed through the member portal.  First-Party Misuse Essentials equips you with the knowledge to define and understand first-party misuse (often known as friendly fraud) and its substantial impact on online merchants. You'll learn to differentiate various forms of first-party misuse and assess motivations leading to dispute submissions. The course also guides you through measuring first-party misuse and calculating its contribution to fraud-related chargebacks. By exploring best practice strategies, you'll gain insights into effective prevention methods and understand the compelling evidence criteria required to fight first-party misuse. Who Should Enroll? Fraud prevention specialists focusing on fraud detection and prevention in eCommerce. Payment managers who need to understand and manage the risks associated with first-party misuse. Customer service representatives needing knowledge of first-party misuse for effective resolution. Chargeback management specialists needing to differentiate legitimate disputes from friendly fraud. This course may also be beneficial to online retail business owners, financial analysts, risk and compliance officers, and security analysts. Program Details  Program Level: Basic  Program Field of Study: Specialized Knowledge  Program Delivery Method: QAS Self Study CPE Credits: 1.0   Advanced Preparation and/or Pre-requisites: None For more information regarding any concerns, please email us at programs@merchantriskcouncil.org.  Refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of purchase. Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org  Course Created: 8/3/2022 Read more